FAQs

How do I sync between multiple devices?

Unfortunately, using Chronic Insights on multiple devices at the same time (for example on your phone and on a tablet) is not supported. This is due to a deliberate design decision I made with Chronic Insights, to make the app 100% private.

Why isn’t sync supported?

Hi, it’s James, the creator of Chronic Insights 👋 I just wanted to explain why you can’t sync between multiple devices, because I designed Chronic Insights to work a little differently to most apps to support my mission to create a 100% private symptom diary.

To support syncing between multiple devices, I would have to make you log into my app using an email address and password, and I would have to collect your health data (and everybody else’s) onto a central database. One of the reasons I decided to make Chronic Insights was that I didn't want my health data in the hands of some corporation who might sell my personal details to data brokers. Instead, I wanted to create a truely private diary app, which didn’t collect any health data. The downside of this approach is that you can’t use your diary on more than one device at the same time (however you can transfer your diary from an old phone to a new one using the Backup / Restore function).